Agent Headsets & Accessories

Agent SOHO (Small Office, Home Office) Headset

Target Users
Operatives who take frequent calls and require a comfortable, lightweight headset with great sound quality.
Product Description
The Agent 100's single earpiece delivers excellent sound quality while still allowing you to confer with those around you, so it's great for busy environments where clear communication is key. It is a hands free unit, leaving you free to type and multi-task while taking a call, and it has an adjustable headband, flexible boom and leatherette ear cushion for optimum comfort and versatility.
Benefits to Users
You can multi-task while you're on the phone
Excellent sound quality and noise cancelling microphone
Adjustable headband and flexible boom for personal comfort
Single earpiece for easy communication between operatives
Quick disconnect feature allows you to quickly disconnect from the bottom half cable, whilst still wearing the headset

This product may require a bottom cable/cord - please contact us for details.
Medium use call centre headset
Single earpiece, allowing users to confer with colleagues
Superb sound quality
Noise cancelling microphone as standard
Quick disconnect
Adjustable headband
Flexible microphone boom
Clothing clip
Supplied with a leatherette ear cushion
2 year repair/replace warranty
CE approved

Key Business Application
This is a double earpiece headset that fits comfortably over both ears, making it ideal for noisy offices.
Target Users
This headset is perfect if you take calls regularly and need a comfortable, lightweight headset with great sound quality. Because it covers both your ears, it minimises distractions, even in busy offices.
Product Description
The Agent 200 has a noise cancelling microphone which cancels out extraneous noise from other sources. Combined with the double earpiece, it has excellent sound quality and makes it ideal for noisy offices when you want to focus attention on the call. It has an adjustable headband to ensure maximum comfort, a flexible boom that you can adjust to suit your own preference and leatherette ear cushions, so the earpieces sit comfortably over your ears.
Benefits to Users
Double earpiece delivers sound to both ears - great in noisy offices
Excellent sound quality, enhanced further through the noise cancelling microphone
Adjustable headband and flexible boom for personal comfort
Quick disconnect feature allows you to quickly disconnect from the bottom half cable, whilst still wearing the headset
This product may require a bottom cable/cord - please contact us for details.
Features
Medium use call centre headset
Two earpieces for the noisy office environment
Superb sound quality
Noise cancelling microphone as standard
Quick disconnect
Adjustable headband
Flexible microphone boom
Clothing clip
Supplied with leatherette ear cushions
2 year repair/replace warranty
CE approved

Key Business Application
A single earpiece headset for use in busy call centres.
Target Users
Those who take a lot of calls and need a comfortable, adjustable headset with excellent sound quality.
Product Description
The Agent 300 has a noise cancelling microphone which cancels out extraneous noise from other sources, and because it only has one earpiece, you can still communicate with colleagues while you're wearing it. It's comfortable enough for prolonged wear, with an adjustable headband to fit all head sizes, a flexible boom to suit your preference and a leatherette ear cushion, so it sits snugly over your ear.
Benefits to Users
Single earpiece allows you to communicate with colleagues as well as the caller
Excellent sound quality and noise cancelling microphone
Adjustable headband and flexible boom for personal comfort
Quick disconnect feature allows you to quickly disconnect from the bottom half cable, whilst still wearing the headset
This product may require a bottom cable/cord - please contact us for details.
Features
Heavy duty call centre headset
Single earpiece, allowing users to confer with colleagues
Superb sound quality
Robust quality construction
Noise cancelling microphone as standard
Quick disconnect
Adjustable headband
Flexible microphone boom
Clothing clip
Supplied with a foam ear cushion
2 year repair/replace warranty
CE approved
This product may require a bottom cable/cord - please contact us for details.

Key Business Application
A double earpiece, heavy duty headset for use in noisy call centres.
Target Users
Those who take a high volume of calls in a noisy workplace and require a well designed, adjustable headset with premium sound quality.
Product Description
The Agent 400's double earpiece provides superior sound quality, ideal for busy call centres. It has a robust, high quality design and the foam ear cushions mean it is comfortable enough to wear all day without irritation. It has an adjustable headband to fit all head sizes and a flexible boom, which can be adjusted to suit your preference.
Benefits to Users
Double earpiece for minimum distraction and maximum call quality
Noise cancelling microphone for superior sound pick up
Adjustable headband and foam ear cushions for personal comfort
Quick disconnect feature allows you to quickly disconnect from the bottom half cable, whilst still wearing the headset
This product may require a bottom cable/cord - please contact us for details.
Features
Heavy duty call centre headset
Two earpieces for the noisy office environment
Superb sound quality
Robust quality construction
Noise cancelling microphone as standard
Quick disconnect
Adjustable headband
Flexible microphone boom
Clothing clip
Supplied with foam ear cushions
2 year repair/replace warranty
CE approved

Key Business Application
A single earpiece headset for medium office/call centre use.
Target Users
Ideal for busy offices where you need to be aware of what is going on around you while you're on the phone. A comfortable, adjustable headset, with high quality sound.
Product Description
The Agent 500's single earpiece allows you to talk to colleagues while you're taking calls, and it provides a clear, crisp sound through its voice tube microphone. The robust, high quality design includes microphone rotation, so you can wear the headset comfortably on either your left or right side. It also has an adjustable t-bar, microphone boom and headband to fit all head sizes.
Benefits to User
Single earpiece offering superb clarity of sound
Keep in touch with what's going on around you when you're on the phone
Flexible microphone boom, which can be adjusted to suit your preference
Quick disconnect allows you to quickly disconnect from the bottom half cable without taking off the headset
Acoustic shock protection for receiver
Anti-static shock protection for microphone
Click here for Datasheet

Key Business Application
A double earpiece headset offering superb clarity of sound in noisy offices.
Target Users
The Agent 600 delivers premium quality sound to both ears. It is ideal for medium call volumes, as it allows you to concentrate fully on the caller even in noisy offices or call centres.
Product Description
The Agent 600 headset has two foam-cushioned earpieces, so as well as being supremely comfortable, it is ideal for the noisy workplace. Offering a crisp, clear sound with a high quality design and clear microphone voice tube, the 600's microphone rotation feature enables you to wear the headset comfortably on either the left or the right. It also has an adjustable headband to suit all head sizes.
Benefits to Users
Two earpiece headset which is perfect for noisy offices, delivering a superb clarity of sound to both ears
Adjustable microphone boom to suit your preference
Quick disconnect feature, so you can quickly disconnect from the bottom half cable without taking off the headset
Acoustic shock protection for receiver
Anti-static protection for microphone
Features
Medium use office/call centre headset
Two earpieces for the noisy office environment
Crisp clear sound
Wideband
Robust construction
Adjustable microphone boom
270 degree rotation microphone boom
Over-the-head superior durability
Clear microphone voice tube
Acoustic shock protection for receiver
Anti-static shock for microphone
Spare foam ear cushion(s) and voice tube included
Clothing clip
Headset hook
2 year repair/replace warranty
CE approved

Key Business Application
A single earpiece, hard wearing headset for use in noisy call centres.
Target Users
Those who take a high volume of calls in a noisy workplace, requiring premium sound clarity from a comfortable, adjustable headset.
Product Description
The Agent 700 heavy duty headset offers superb sound quality. With a noise cancelling feature, it is ideal for use in a noisy call centres as it allows you to concentrate fully on the caller. The single earpiece means you can still confer with colleagues while you're wearing it, and the headset's foam ear cushion and adjustable headband ensures maximum personal comfort. The microphone rotation design means you can wear the Agent 700 comfortably on either the right or the left side.
Benefits to Users
Hard wearing headset for use in noisy offices or call centres
Single earpiece with noise cancelling microphone for superior sound pick up
Very comfortable to wear, thanks to adjustable headband and t-bar, and foam ear cushions
Flexible microphone boom adjusts to suit your preference
Quick disconnect feature allows you to quickly disconnect from the bottom half cable, while still wearing the headset

Key Business Application
A double earpiece, hard wearing headset for use in noisy call centres.
Target Users
Those answering large call volumes who require a robust, comfortable headset delivering superb sound quality to both ears.
Product Description
With two earpieces and a noise cancelling feature, the Agent 800 is ideal for noisy offices. It delivers high quality sound to both ears, enabling you to concentrate fully on the caller with minimal distraction. It's extremely comfortable, too, with foam ear cushions and an adjustable headband to match all head sizes. You can also choose to wear the microphone on either your right or left side.
Benefits to Users
Hard wearing, comfortable headset even for long periods
Double earpiece for minimum distraction and maximum call quality
Flexible microphone boom which adjusts to your needs
Noise cancelling feature to ensure better sound pick-up even in noisy offices and call centres
Quick disconnect feature enables you to disconnect quickly from the bottom half the cable, while still wearing the headset
Features
Heavy duty office/call centre headset
Two earpieces for the noisy office environment
Crisp clear sound
Wideband
Robust construction
Adjustable noise cancelling microphone boom
270 degree rotation microphone boom
Over-the-head superior durability
Acoustic shock protection for receiver
Anti-static shock for microphone
Spare foam ear cushion(s) included
Clothing clip
Headset hook
2 year repair/replace warranty
CE approved

Key Business Application
A single earpiece headset for medium office/call centre use.

Target Users
Ideal for busy offices where you need to be aware of what is going on around you while you're on the phone. A comfortable, adjustable headset, with high quality sound.

Product Description
The Agent 500's single earpiece allows you to talk to colleagues while you're taking calls, and it provides a clear, crisp sound through its voice tube microphone. The robust, high quality design includes microphone rotation, so you can wear the headset comfortably on either your left or right side. It also has an adjustable t-bar, microphone boom and headband to fit all head sizes.

Benefits to User
Single earpiece offering superb clarity of sound
Keep in touch with what's going on around you when you're on the phone
Flexible microphone boom, which can be adjusted to suit your preference
Quick disconnect allows you to quickly disconnect from the bottom half cable without taking off the headset
Acoustic shock protection for receiver
Anti-static shock protection for microphone

Key Business Application
A single earpiece, hard wearing headset for use in noisy call centres.

Target Users
Those who take a high volume of calls in a noisy workplace, requiring premium sound clarity from a comfortable, adjustable headset.

Product Description
The Agent 700 heavy duty headset offers superb sound quality. With a noise cancelling feature, it is ideal for use in a noisy call centres as it allows you to concentrate fully on the caller. The single earpiece means you can still confer with colleagues while you're wearing it, and the headset's foam ear cushion and adjustable headband ensures maximum personal comfort. The microphone rotation design means you can wear the Agent 700 comfortably on either the right or the left side.

Benefits to Users
Hard wearing headset for use in noisy offices or call centres
Single earpiece with noise cancelling microphone for superior sound pick up
Very comfortable to wear, thanks to adjustable headband and t-bar, and foam ear cushions
Flexible microphone boom adjusts to suit your preference
Quick disconnect feature allows you to quickly disconnect from the bottom half cable, while still wearing the headset

Key Business Application
A double earpiece headset offering superb clarity of sound in noisy offices.

Target Users
The Agent 600 delivers premium quality sound to both ears. It is ideal for medium call volumes, as it allows you to concentrate fully on the caller even in noisy offices or call centres.

Product Description
The Agent 600 headset has two foam-cushioned earpieces, so as well as being supremely comfortable, it is ideal for the noisy workplace. Offering a crisp, clear sound with a high quality design and clear microphone voice tube, the 600's microphone rotation feature enables you to wear the headset comfortably on either the left or the right. It also has an adjustable headband to suit all head sizes.

Benefits to Users
Two earpiece headset which is perfect for noisy offices, delivering a superb clarity of sound to both ears
Adjustable microphone boom to suit your preference
Quick disconnect feature, so you can quickly disconnect from the bottom half cable without taking off the headset
Acoustic shock protection for receiver
Anti-static protection for microphone

Features
Medium use office/call centre headset
Two earpieces for the noisy office environment
Crisp clear sound
Wideband
Robust construction
Adjustable microphone boom
270 degree rotation microphone boom
Over-the-head superior durability
Clear microphone voice tube
Acoustic shock protection for receiver
Anti-static shock for microphone
Spare foam ear cushion(s) and voice tube included
Clothing clip
Headset hook
2 year repair/replace warranty
CE approved
This product may require a bottom cable/cord - please contact us for details.

Key Business Application
A double earpiece, hard wearing headset for use in noisy call centres.
Target Users
Those answering large call volumes who require a robust, comfortable headset delivering superb sound quality to both ears.
Product Description
With two earpieces and a noise cancelling feature, the Agent 800 is ideal for noisy offices. It delivers high quality sound to both ears, enabling you to concentrate fully on the caller with minimal distraction. It's extremely comfortable, too, with foam ear cushions and an adjustable headband to match all head sizes. You can also choose to wear the microphone on either your right or left side.
Benefits to Users
Hard wearing, comfortable headset even for long periods
Double earpiece for minimum distraction and maximum call quality
Flexible microphone boom which adjusts to your needs
Noise cancelling feature to ensure better sound pick-up even in noisy offices and call centres
Quick disconnect feature enables you to disconnect quickly from the bottom half the cable, while still wearing the headset
Features
Heavy duty office/call centre headset
Two earpieces for the noisy office environment
Crisp clear sound
Wideband
Robust construction
Adjustable noise cancelling microphone boom
270 degree rotation microphone boom
Over-the-head superior durability
Acoustic shock protection for receiver
Anti-static shock for microphone
Spare foam ear cushion(s) included
Clothing clip
Headset hook
2 year repair/replace warranty
CE approved

This product may require a bottom cable/cord - please contact us for details.

Agent 1000 Basic Telephone MPN:AG22-1000
Agent 1000 Basic Telephone

The Agent 1000 provides a cost effective addition to any telephony set-up. Complete with headset port, redial function and hands free, this phone provides all the basic funcationality needed to work effectively from within all office environments.

Features:
10 one-touch memory
Music on hold
Redial
Recall
Pause
Ringing volume Lo/Hi
Headset volume Lo/Mid/Hi
In use LED indicator
Hands-free
Headset compatible

Agent 1100 CLI Telephone
The Agent 1100 is ideal for all office environments. Complete with a multitude of features and functionality the Agent 1100 provides everything a busy office requires.
Features:


Caller ID compatible
Call waiting
Headset compatible
Selectable multilingual menu
LCD display with 16-digit and 16 character
4 one touch memories 10 two-touch memories
8 selectable ringtone/melodies
Do not disturb
5 level LCD contrast
Mute Button
Music on hold
Recall, pause and redial
Speakerphone
Call duration
4 levels of ringing and hands-free volume control
Headset volume Lo/Mid/Hi
LCD backlight function
New MSG waiting LED indicator
DC power supply

The cordless agent W880 headset was specifically developed for intensive use in and around the workstation. The extra battery compartment in the headset base station (called the hotswap function) means that your cordless headset is always ready for use. The battery can be replaced and charged even while a call is being made. This multifunction headset works both with your PC and telephone utilising VOIP/USB connectivity.

Integrated battery charge compartment in the headset base station
Supplied with two options for wear: headband and earpiece
8 hours of talk time per battery
Range up to 150 m
High standard of audio quality
Adjustable reception volume
Consultation hold function
Online battery indicator
‘Out of range' indicator
DECT/GAP compatible
VOIP/USB connection *
Conference call possible for up to three callers
* For connection to Apple MAC or PC software Windows 98, Windows 2000, Windows XP, Windows Vista and Windows 7.

The Cordless Agent W860 headset was specifically developed for intensive use in and around the workstation. The extra battery compartment in the headset base station (called the hotswap function) means that your cordless headset is always ready for use. The battery can be replaced and charged even while a call is being made. This headset allows you to connect to the majoriy of office phones.

Features
•
Integrated battery charge compartment in the headset base station

• Supplied with two options for wear: headband and earpiece
• 6.5 hours of talk time per battery
• Range up to 150 m
• High standard of audio quality
• Adjustable reception volume
• Consultation hold function
• Online battery indicator
•‘Out of range' indicator
• DECT/GAP compatible
•Conference call possible for up to three callers
• 2 year warranty

Product Manual

The cordless agent W880 headset with lifter included, was specially developed for intensive use in and around the workstation as a complete headset solution. The extra battery compartment in the headset base station (called the hotswap function) means that your cordless headset is always ready for use. The battery can be replaced and charged even while a call is being made. This multifunction headset works both with your PC and telephone utilising VOIP/USB connectivity.

Integrated battery charge compartment in the headset base station
Supplied with two options for wear: headband and earpiece
8 hours of talk time per battery
Range up to 150 m
High standard of audio quality
Adjustable reception volume
Consultation hold function
Online battery indicator
‘Out of range' indicator
DECT/GAP compatible
VOIP/USB connection *
Conference call possible for up to three callers
* For connection to Apple MAC or PC software Windows 98, Windows 2000, Windows XP, Windows Vista and Windows 7.

Features

8 hours of talk time
Noise-cancelling microphone for reduction of background noise
High standard of audio quality
Consultation hold function
Online indicator
Range up to max. 150 m
‘Out of range' indicator
Conference call possible for up to three callers
Wear options
Adjustable reception volume
Guarantee

2-year guarantee
Accessories

Headband and earpiece
Extra battery
Technology

DECT technology
DECT/GAP compatible
VOIP/USB connection *
Second battery compartment for extra battery
Agent W880 PDF

Brand new for 2011, The Agent Blu headset.

This super sleek and stylish bluetooth headset v2.1 + EDR, Class II product offers a multitude of functions including Multipoint Bluetooth Connectivity which allows, more than one Bluetooth device to be connected simutaneously . The Agent Blu has a connectivity range of up to 30 feet (10 metres) from your bluetooth device allowing for easy operation and call answering capabilites. With up to 70 hours standby time and 4 hours talk time and convenient USB charge point, the length of time between charging is minimised. The contemporary design allows Agent Blu to be worn both in or over the ear with detachable ear loop to suit the individuals personal preference. Agent Blu has a one touch design for simplicity and ease of use, with two additional volume buttons located on the side of the unit to control sound levels.

The new Agent Headset Lifter (Blue LED) works in conjunction with the new agent wireless headset the "agent W880". The handset lifter fits on your telephone, letting you answer calls with the touch of a button, conveniently and automatically taking your handset off hook so the call can take place.
Agent Handset Lifter (Blue LED)

Features

Multi purpose headset amplifier
Robust quality construction
Handset/headset switch
Transmit and receive volume controls
Mute button with LED indicator
Carbon setting
Includes headset stand
2 year repair/replace warranty
CE approved

Agent QD to GN Cable Converter

The new agent QD to USB Cable, is now lighter with more built in technology.

This new USB cable is for use with the agent headset range.

Agent QD to USB Cable - Version 2.0

Agent QD to PLX Cable Converter

Single voice tube for use with the Agent 500 and 600 headsets.

Agent 500/600 Voice Tube - Single

The Agent DA-30 SmartCord will connect all Agent headsets to the vast majority of telephones in common use today, using it's unique 8 position slider switch which sets the phones system type, therefore eliminating compatibility issues. 2 year warranty CE approved
Switch Position Matching to Telephone system
1 Standard (most Common)
2 Cisco IP Phones 79xx Series
3 Ascom Office & Phillips
4 Japanese Phones,NEC, Nitsuko
5 Plantronics Vista Base
6 Avaya IP 96xx Series, Panasonic
7 Nortel Digital Phones, Avaya IP
8 Avaya Callmaster V&VI, Cisco

Side-by-side training is a key ingredient of any call centre training programme. This has just got easier with the introduction of a small headset adaptor.

The Agent Buddy Training Switch makes side-by-side training easy to achieve. There are two separate mute buttons which allow either the trainer or the advisor to easily join or leave the conversation.

Features

Dual control with 2 mute buttons
Listen-in only or train/take over call
Works with wired or wireless headsets or a mix
Compact for storage when not in use
Use with Agent, Plantronics, Jabra and Sennheiser headsets
Works with most makes of telephones

HIP cable for use with the Agent range of headsets.

Agent HIP Cable

Agent QD to GN Cable Converter

HIS cable for use with the Agent range of headsets.

Agent HIS Cable

HIC cable for use with the Agent range of headsets.

Agent HIC Cable

Standard bottom half cable for use with the Agent range of headsets.

Agent Bottom Half Cable

Crosswired standard bottom half cable for use with the Agent range of headsets.

The Agent training cord allows two headsets to operate on one telephone for training/monitoring purposes. Both headsets can listen, but only one headset will have a live microphone. The other microphone is muted. The mute switch allows the supervisor to control which microphone is live and which is muted.

Pack of 10 foam ear cushions for use with the Agent 300 and 400 headsets.

Agent Foam Ear Cushion (10 pack)

Features

Headset only telephone (telephone without a handset)
TBR only
Small footprint, ideal where space is at a premium
Recorder connection for recording and listening in possibilities
Volume control
Last number redial
Microphone adjustment
Headset stand
Mute button with LED indicator
Headset available at an extra cost
2 year repair/replace warranty
CE approved

Leatherette ear cushion for use with the Agent range of headsets.

Agent Leatherette Ear Cushion