Call Management Software

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		New Media Software Support for the CTI Professional: Five Users The NMS Adaptive support provides CTI Professional users with easily accessible help solutions. more
		New Media Software Progressive Dialler for Five Users: Support The NMS Adaptive support provides Progressive Dialler users with easily accessible help solutions. more
		Swan Callview CRM Starter Pack The CRM starter pack comprises the Gateway, which connects to a telephone system, and then monitors all calls and agents 24-7. It is this constant monitoring that enables the remaining Callview modules to report on call information, display real time statistics, and screen pop a caller's details. Wizard MIS can produce concise and simple reports on traffic levels, peaks, frequencies, and durations. You can specify a team or departmental breakdown to let you allocate staff to critical areas at the right time. Desktop Wallboard brings real-time business performance information to the individual user or team leader's PC screen to provide the empowerment needed for optimum operational efficiency. With Desktop Wallboard, any number of tiles can be built up to display chosen statistical information globally or across groups and individuals. There are five licenses for Client Go, which provides a personal call management tool that allows users to greet callers by name, automate dialling, and enhance call control. more
		North Supply Internal 1 Button Surface Mount Units The Pantel and Pancode ABS series of door entry units are designed for simple indoor or under cover applications and allow visitor access (Pantel) or visitor and staff access (Pancode). Both units connect to an existing telephone exchange and allow 2 way speech between the visitor and any programmed extension, plus the operation of any connected door release using DTMF signalling from the PBX. more
		North Supply ABS Surface Mount Unit with Four Digit Entry Code The Pantel and Pancode ABS series of Door Entry units are designed for simple indoor or under cover applications and allow visitor access (Pantel) or visitor and staff access (Pancode). Both units connect to an existing telephone exchange and allow 2 way speech between the visitor and any programmed extension, plus the operation of any connected door release using DTMF signalling from the PBX. more
		North Supply Pantel 1 Button Aluminium Surface Door Access Unit With a hands free intercom, the Pantel one-button is simple to operate and program. It can be opened from any extension and has programmable day and night destinations. more
		North Supply Pancode Aluminium Surface Door Access Unit The Pantel aluminium surface door access unit with 4 digit entry code is designed for simple indoor or under cover applications and allow visitor access. It connects to an existing telephone exchange and allows two way speech between the visitor and any programmed extension, plus the operation of any connected door release using DTMF signalling from the PBX. more
		North Supply Pantel Stainless Steel 1 Button Flush Door Access Unit With a hands free intercom, the vandal resistant Pantel one button is simple to operate and program. It can be opened from any extension and has programmable day and night destinations. more
		North Supply Pancode Stainless Steel Door Access Unit Flush or surface mount stainless steel or brass options of the Pantel unit that include the option of a matching integral standalone keypad to offer staff access. The units are supplied with a single push button as standard or can be modified to meet specific customer requirements - please contact us for details. more
		North Supply Pantel Four-button Stainless Steel Flush-mounted Door Unit The Pantel is a proven design that allows visitors to your premises to communicate via the existing telephone system to staff within the building. On pressing the call button, two-way speech is possible between the visitor and the operator, who can then activate a door release by pressing the pre-programmed button on the telephone system to allow the visitor access into the premises. more